Contact Support for Möbius Grading

Think you've found a bug in Möbius Grading, or need further support?

Reach out to DigitalEd's Support Team.

TIP: The Möbius Grading documentation is available anytime by visiting www.digitaled.com/support.

Contact DigitalEd Support

IMPORTANT: Please make sure to include all of the following information in your email message so that your issue can be resolved faster:

  • All of the following identifying information:
    • Your email or user login
    • Your student ID
  • All of the following information about your organization:
    • The name of your school or college
    • The name of the class you're enrolled in
  • All of the following technical details:
    • The operating system that you're using to access Möbius Grading (Example — Windows, MacOS, Linux)
    • The browser that you're using to access Möbius Grading (Example — Chrome, Safari)
    • Which LMS you access Möbius Grading through (Example — Blackboard®, Brightspace®, Canvas™, Moodle™, etc.)

Reach out to DigitalEd's Support Team:

support@digitaled.com

You can speak with a Customer Support representative, available Monday to Friday, 3 AM to 5 PM ET (8:00 to 22:00 UTC).

US & Canada: 1.833.450.2211

DigitalEd

630 Weber Street North Suite 100

Waterloo, Ontario, Canada N2V 2N2

 

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