Get help or contact Support

Access Help

You can access the Online Help from within Möbius anytime by clicking Help.

The location of the link to the online help is highlighted to the left of your username.

TIP: The Online Help is also available anytime by visiting

File a bug

Think you found a bug in Möbius?

Please email DigitalEd's Support Team!

Contact Support

Reach out to DigitalEd's Support Team:

IMPORTANT: Planning on sending an email to DigitalEd's Support Team? Please make sure to include the following information in your email message so that your issue can be resolved faster:

  • Your Email or user login
  • Your Student ID
  • The URL that you're using to access Möbius
  • The name of your organization (Example — the name of your school or the name of your textbook)
  • Whether you access Möbius directly or through an LMS (Example — Blackboard®, Brightspace®, Canvas™, etc.)
  • The name of the class you're enrolled in

US & Canada: 1.833.450.2211

Australia: 1.800.824.239

International: 0.800.069.8801


630 Weber Street North Suite 100

Waterloo, Ontario, Canada N2V 2N2