Get help or contact Support

Möbi chat support

Need more help with using Möbius as a student? The friendly support chatbot Möbi is available 24/7 and happy to help!

Click here to ask Möbi your questions at any time!

Access Help

You can access the Online Help from within Möbius anytime by clicking Help.

The location of the link to the online help is highlighted to the left of your username.

TIP: The Online Help is also available anytime by visiting

Contact Support

Reach out to DigitalEd's Support Team:

Click here to get immediate help from Möbi! If your problem isn't suitably resolved, Möbi will ask for your name, email address and school or university to escalate your issue with DigitalEd's Support Team.


630 Weber Street North Suite 100

Waterloo, Ontario, Canada N2V 2N2