Troubleshoot my browser issues
You can access Möbius from the following web browsers and operating systems:
|Google Chrome™||Windows, MacOS, Linux, Android|
IMPORTANT: Taking a test in Proctored Browser Mode? Be sure to use Google Chrome.
To troubleshoot browser issues
Having trouble with your browser while accessing Möbius (Example — an image isn't displaying or loading correctly)?
Here are some suggestions to help you resolve your browser issues:
- Make sure your browser is up to date
- Enable third-party cookies (check out Access using an LMS)
- Clear your browser cache (check out Clear my browser cache)
- Disable any browser add-ons and extensions
TIP: Still having browser issues while trying to access Möbius? Open the Möbi chatbot for more information or to contact the support team.